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Some information is collected automatically by our servers when visiting our website or following our social media campaigns. If your internet usage generates cookies or other technologies, this information may be transmitted by way of statistics, analysing logs, or reviewing traffic to our servers or shared with various companies offering internet products and services.

When you sign up for our newsletters, contests, or promotions, information such as domain name, hosting data, or email addresses may also be collected automatically. Other personal information may also be explicitly requested in connection with any order for our products and services. Your email messages and your contact information will be archived so we can provide excellent customer service.

By accessing and using the website you agree to be bound by the Privacy Policy. Please advise us in writing if you wish to unsubscribe from our mailing lists by sending an email to info@lrdgonline.com.

1. Purpose of this Privacy Policy

L.R.D.G. (hereinafter “we”, “us” or “our”) uses www.lrdgonline.com (hereinafter “site”). The purpose of this page is to inform you about our policies regarding the collection, use and disclosure of personal information provided by users of the Site. This Privacy Policy applies to the entire Site and to all products and services offered by us.

2. Applicable laws

This policy complies with the laws set out in the Act to modernize legislative provisions respecting the protection of personal information (hereinafter referred to as Law 25). For Canadian residents, Law 25 governs data protection policies, regardless of where the Site is located.

3. Consent

By using the Site, you consent to the terms of this Privacy Policy. You also consent to the collection, use and retention of information in accordance with this policy. If you do not agree to this policy, please do not use our site. By continuing your use of the site following the posting of changes to this policy, you will be deemed to have accepted those changes. The information we collect from you may be used to personalize your experience, improve customer service, process transactions, and improve the Site. We will not collect any additional data without first informing you.

4. Collection and use of information

When using our Site, you may be asked to provide us with personally identifiable information, such as your name, email address, mailing address, and telephone number (collectively, “Personal Information”). This personal information may be used to contact or identify you. The Site can be visited anonymously.

5. Data log

Like most web site operators, we may collect information, also known as “log data”, which your browser sends us each time you visit our site. This log data may contain information such as your IP address, browser type, browser version, the pages visited on our site, as well as the time and date of your visit, the time spent on these pages, and other statistics.

6. Communication

Your personal information may be used to share newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving all such communications from us by following the unsubscribe instructions included in each email we send.

7. Disclosure of information to third parties

We will not sell, trade, or transfer your personal information to third parties without your consent, except for the express purpose of delivering the product or service you have requested. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep such information confidential.

8. Business transactions

In the event of a merger, acquisition or sale of assets involving L.R.D.G., your personal information may be transferred. We will notify you in advance of any such transfer of your personal information and any adoption of a new privacy policy, if applicable.

9. Disclosure when required by law

L.R.D.G. may disclose your personal information when required to do so by law or in response to a subpoena. We may also disclose your personal information if it is necessary to comply with the law, to respond to law enforcement authorities’ legitimate requests, or to protect the security and integrity of our site.

10. Storage time for personal data

Personal information is not stored or retained beyond what is necessary to achieve the purposes for which it was collected.

11. Safety measures

We have implemented various security measures to safeguard the security of your personal information when you place an order or enter, submit, or access information on our Site. We use a secure server to ensure the confidentiality of your information. The credit information you provide is transmitted via Secure Socket Layer (SSL) technology and is then encrypted in the payment gateway providers’ database. Only authorized persons with special access rights to these systems are able to access them and are required to maintain the confidentiality of the information. We do not store your personal information, such as credit cards or other financial information on our servers once the transaction has been completed. The security of your personal information is important to us. Although no method of Internet transmission or electronic storage is ever 100% secure and we cannot guarantee absolute security, we implement appropriate and commercially accepted security measures to protect your personal information.

12. Links to other sites

Our Site may contain links to other sites that are not under our control. When clicking on links which redirect you to third-party sites, we strongly recommend that you read the privacy policy of each site you visit. L.R.D.G. cannot guarantee or control the content, privacy policies, or practices of third-party sites or services and is therefore not responsible for these aspects of third-party sites or services.

13. Protection of minors

Any individual under the age of 14 is considered a minor in Canada within the meaning of the Modernization of Personal Information Protection and Electronic Documents Act. Our site is not intended for minors. We do not intentionally collect personal information from children under the age of 14. Please contact us if you are a parent or guardian and discover that your children have provided us with personal information. Upon discovery, personal information provided by anyone under the age of 14 will be immediately deleted from our servers.

14. Your rights as a user

You have the right to access the personal information we have collected about you at any time. You have the right to update or correct any personal information we hold about you, to the extent permitted by law. You may revoke or change your consent to the collection of your data at any time, to the extent that this is considered acceptable and provided you give us reasonable notice.

15. Modifying, deleting or contesting collected data

If you wish to have your personal information deleted or modified in any way, please contact our Privacy Officer via email at miki.harrar@lrdgonline.com.

16. Privacy policy online only

This online privacy policy relates only to information collected on our Site and does not extend to information collected outside of our online platform.

17. Changes to this privacy policy

L.R.D.G. reserves the right to update this Privacy Policy from time to time. Any changes will be announced by posting the new privacy policy on our Site. We recommend that you periodically check this Privacy Policy for changes.

18. Cookies policy

Cookies are small files containing limited amounts of data. They may include a unique, anonymous identifier. Websites send cookies to your browser, which stores them on your computer’s hard drive. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

Like many sites, we may use cookies to collect information and to personalize your online experience. You can set your browser to refuse all cookies or to alert you when cookies are being sent. However, please note that if you choose not to accept cookies, some parts of our site may not be accessible.

To learn more about cookies and how to manage them, visit internetcookies.org.

19. Do not follow

Do Not Track” (DNT) is a preference that you can activate on your browser. By activating “Do not track”, you indicate to the sites you visit that you do not wish certain information about you to be collected. L.R.D.G. uses Remarketing with Google Analytics to serve ads on third-party sites after you visit our Site. We and our third-party suppliers, such as Google, use both internal cookies (such as Google Analytics cookies) and third-party cookies (such as DoubleClick cookies). We use cookies to inform, optimize, and serve ads based on your previous visits to our site. You can choose not to use Google Analytics to display advertising and customize ads on the Google Display Network by visiting the Google Ads Settings page. For visitors wishing to prevent the collection and use of their data by Google Analytics, Google also suggests installing the Google Analytics Opt-out Browser Add-on on their browser.

20. Terms and conditions

We encourage you to visit our Terms and Conditions section, where you will find information on Site use, disclaimers, and limitations of liability that apply.

21. Contact us

Please contact us by mail if you have any questions about this privacy policy. We can be reached at 1407 Saint-Alexandre Street, Suite 300, Montreal, Quebec, H3A 2G3. L.R.D.G. has appointed Miki Harrar as its Privacy Officer. If you have any urgent questions or concerns, you may contact him using the following coordinates: Miki Harrar, Privacy Officer, (514) 989-1669, miki.harrar@lrdgonline.com.

 

This document was last updated on March 6th, 2024.